Most orders received before 2 PM EST ship the same business day

Airline Consumer Contacts

AIRLINE CONSUMER CONTACTS*





ALASKA AIRLINES

Mr. Ray Prentice

Manager, Consumer Affairs

PO Box 68900, SEAZI

Seattle, WA 98168-0900

(206) 870-6062  (option 7)

 www.alaskaair.com

 

DELTA AIR LINES

Ms. Valerie Henry

Director, Customer Care

P.O. Box 20980

Atlanta, GA 30320-2980

(404) 715-1450

 www.delta.com

 

 

 

 

AMERICA WEST AIRLINES

Ms. Jennifer Tongé

Director, Customer Relations

4000 E. Sky Harbor Boulevard

Phoenix, AZ 85034

(480) 693-6719

 www.americawest.com

 

NORTHWEST AIRLINES

Ms. Lynn Pahl

Director, Customer Relations

P.O. Box 11875 M/S C6590

St. Paul, MN 55111-0875

(612) 726-2046

  www.nwa.com

 

 

 

 

AMERICAN AIRLINES

Mr. Greg Clark

Managing Director

Customer Relations

P.O. Box 619612 M/D 2400

DFW Airport, TX 75261-9612

(817) 967-2000

 www.aa.com

 

 

SOUTHWEST AIRLINES

Mr. Jim Ruppel

VP, Customer Relations/Rapid Rewards

P.O. Box 36647

Dallas, TX 75235-1647

(214) 792-4223

 www.southwest.com

 

 

 

 

AMERICAN EAGLE

Mr. Greg Clark

Managing Director

Customer Relations

P.O. Box 619612 M/D 2400

DFW Airport, TX 75261-9612

(817) 967-2000

 www.aa.com

 

 

UNITED AIRLINES

Ms. Diane Soucy Bergan

Director, Customer Relations

P. O. Box 66100

Chicago, IL 60666

(877) 228-1327

 www.ual.com

 

 

 

 

 

CONTINENTAL AIRLINES

Ms. Judith Dyar

Director, Customer Care

P.O. Box 4607, HQS-CR

Houston, TX 77210-4607

(800) 932-2732

 www.continental.com

 

 

US AIRWAYS

Ms. Deborah Thompson

Director, Consumer Affairs

P.O. Box 1501

Winston-Salem, NC 27102

(336) 661-0061

 www.usairways.com

 





*THE TEN LARGEST U.S AIRLINES THAT ARE CURRENTLY RANKED IN THE DEPARTMENT OF TRANSPORTATION’S MONTHLY REPORT OF AIRLINE SERVICE COMPLAINTS



Source: U.S. DOT/ACPD                                                                                      04/2002



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